ERIS Reports
Without incurring a cancellation fee, an ERIS report can be cancelled up until 2 full business days before the report is due.  Any requests for cancellations after this period will incur a cancellation fee of 50% of the report price. 

Additional Products
Cancellations on CGI searches, aerial photographs, topographic maps, title searches and city directory searches will only be accepted where the search has not been initiated.  Many of the additional products provided by ERIS are supplied from outside sources, which is why cancellation fees may be applied.